Important regulatory update: SUBTEL certification is NO longer required
Under the new SUBTEL Resolution No. 737, effective February 2026, most short-range wireless devices (such as Wi-Fi, Bluetooth, Zigbee, and RFID) no longer require formal SUBTEL certification.
Instead, compliance is demonstrated through a QR code on the product packaging that provides access to the required technical documentation.
Exception:
Only wireless medical devices listed under literals g and h continue to require mandatory SUBTEL certification.
Prerequisite:
A local legal representative in Chile is required
SUBTEL Resolution 737 – Effective February 2026
Why it’s important:
SUBTEL Resolution 737 introduces new mandatory requirements for the import, distribution, and sale of short-range wireless devices in Chile. All devices must comply with this regulation starting February 2026.
Issued by the Subsecretaría de Telecomunicaciones (SUBTEL), the resolution ensures that all devices operating with radiofrequency meet technical and safety standards while modernizing compliance processes.
Key compliance requirements under Resolution 737:
Our 4-Step Compliance Process
Place the QR code on your packaging andyour device can be legally sold in Chile under Resolution 737.
Required Documents
To start the process, you must have the following six documents prepared:
1 .-Block Diagram
Technical schematic of the internal architecture of the device.
2.-Manufacturer Information
Details of the manufacturer or importer, including commercial contact information.
3 .-External & Internal Photographs
Clear images showing the interior components of the device.
4 .-Radio Frequency Test Report
RF module test report demonstrating compliance with radio standards.
5 .-Electromagnetic Compatibility
(EMC) Test Report
Certificate proving electromagnetic compatibility.
6 .-Technical Datasheet
Complete device specifications (frequency band, power, gain, etc.).
Our Services
Complete solutions for SUBTEL device certification using QR codes
QR Code Generation
We generate the mandatory QR codes for device packaging in accordance with Resolution 737.
- Standards-compliant QR codes
- Print-ready files
- Packaging-compatible formats
- Free QR code generator available
Digital Platform
Upload your technical documentation securely and efficiently through our online platform.
- 100% online management
- Real-time tracking of submissions
- Secure digital storage
Technical Documentation
Preparation and review of all technical reports required for the certification process.
- Professional technical reports.
- Document review and validation.
- Specialized compliance support.
Frequently Asked Questions
SUBTEL Resolution 737 Compliance in Chile
New requirements for short-range wireless devices · Effective February 22, 2026
1 What is SUBTEL Resolution 737, and what are the new requirements in Chile?
Resolution 737, issued by Chile's telecommunications authority (SUBTEL), establishes new compliance requirements for short-range wireless devices.
- Effective February 22, 2026, all applicable devices must include a QR code on the product packaging that links directly to digital technical documentation and a Declaration of Conformity.
- The resolution applies to both new devices and existing models approved by SUBTEL.
2 Which products are subject to Resolution 737?
The requirements primarily apply to:
- Short-Range Devices (SRDs)
- IoT equipment
- Various wireless transmitters (e.g., Bluetooth, Wi-Fi, Zigbee, RFID, tracking units, radar sensors)
3 What will the new process be like to comply with the new QR code requirement?
Our process is streamlined for full compliance:
- Submission:Provide all required technical documentation for the device.
- Processing:Our team validates and reviews the documents for compliance.
- Generation:We create a dedicated SUBTEL-compliant web page containing all required technical data and the Declaration of Conformity.
- Delivery:Receive the official URL and QR code, in digital format and/or ready for print.
- Deployment:Place the QR code on the product packaging, enabling legal commercialization in Chile under Resolution 737
4 Can a single QR code or web page cover multiple models or certificates?
5 What happens if a device undergoes changes? Should its information and test report be updated?
Yes, whenever a piece of equipment undergoes any type of modification, its information must be updated on the website. This update must also be included in your Test Report, if it affects it.
In general, it is understood that whenever the operating characteristics of a piece of equipment are modified, it becomes a new piece of equipment. Consequently, its new operating characteristics must be reflected in your Test Report.
6 What test reports are required for digital documentation?
SUBTEL accepts test reports based on recognized international standards, including:
- FCC (United States)
- EN / ETSI (European Union)
- ANATEL (Brazil)
7 What is the cost for QR code compliance?
Costs depend on:
- Device type
- Technical complexity
- Any additional services required (e.g., documentation review, consulting)
8 Do previously Type-approved models require a new QR code and dedicated web page?
- Devices certified before February 22, 2026, do not require a new web page under Resolution 737.
- It is sufficient to provide a QR code linking directly to the published SUBTEL certificate.
9 Where should the QR code be placed?
- The QR code must be placed in a visible location on the product's outer packaging.
- If this is not feasible, it can be integrated on the device itself or included in accompanying documentation, such as:
- User manual
- Warranty card
- Other printed materials
10 Are certificates issued by the EU or FCC recognized?
Certificates issued by the EU or FCC cannot be recognized. For this to happen, agreements must exist between Chile and the country or organization, such as the European Union, that expressly allow for the approval of this type of certificate so that they can comply with Chilean regulations.
11 How can this QR code be distinguished from others that may also be present on the device?
The standard in question does not regulate any identifier for the QR code. Therefore, as it is not a regulated matter, the person responsible is free to adopt the measure they consider most effective to facilitate the identification of the QR code.
There are no immediate plans to develop a specific logo for this purpose.
12 How does access to confidential information work? How would the implementation of the password, which must be reported in advance to the Undersecretary of Telecommunications in order to access the Test Report, work?
If any of the information contained in the Test Report intended for SUBTEL personnel is confidential, SUBTEL shall have access to the complete Test Report, requiring a password to access the full version.
Compliance Page
Resolution 737 SUBTEL
This is an example of how the compliance page for your certified equipment will look, with all the fields required by the regulation.
| Parameter | Value |
|---|---|
| Device Type | XXXXXXXXXX |
| Brand | XXXXXXXXX |
| Model | XXXXXXXXXXXXXXXX |
| Technology / Modulation | 802.15.1 / 802.11b / 802.11ax |
| Frequencies |
802.15.1: 2402–2480 MHz 802.11b: 2412–2462 MHz 802.11ax: 2412–2462 MHz, 5180–5240 MHz, 5745–5825 MHz |
| Antenna Gain (dBi) |
802.15.1: 1.5 dBi 802.11b: 3 dBi 802.11ax: 3 dBi, 4 dBi |
| EIRP | 20 dBm (100 mW) |
| Modules | XXXXXXX (WiFi + BT combo module) |
In a real compliance page, the PDF of the actual test report would be available for download here.
Important Note:
This is a demonstrative example with fictitious commercial and technical data. A real compliance page must include verified information specific to the actual device.
The point of using dummy text for your paragraph is that it has a more-or-less normal distribution of letters. making it look like readable English.
Demo: QR Code – SUBTEL Resolution 737
This is an example of the mandatory QR code that must be included on the packaging of every device certified under SUBTEL Resolution 737.
Device: Smart Hub Pro X1
What information does the QR code contain?
- Device identification and model
- RF technical specifications
- Declaration of Conformity
- Manufacturer and importer information
- Downloadable technical documentation
Generador de Código QR SUBTEL
SUBTEL QR Code Generator
Generate QR codes fully compatible with the requirements of SUBTEL Resolution 737. Download in SVG or PNG format, free of charge, and no registration required.
Generate Your QR Code
Target URL: https://www.XXXXXXXXXXXXXXXX.com
Enter the URL of your compliance page where the device’s technical information is hosted.
PNG Size: Select size
Technical Details
- Error correction: 30% (Level H)
- Colors: Black and white for maximum legibility
- Format: Standard Model 2 QR code
Printing Guidelines
- Minimum size: 1 cm × 1 cm
- Recommended size: 2 cm or larger for optimal scanning
How it works
- Enter the URL: Provide the web address of your regulatory compliance page.
- Generate the QR code: The QR code is generated in real time as the URL is entered.
- Free download: Download the QR code in SVG or PNG format at no cost and without registration.
QR Code Requirements under Resolution 737
SUBTEL Resolution 737 establishes that short-range devices must include a QR code on the product packaging that directs users to a webpage containing the device’s technical information.
- The QR code must be clearly legible and of adequate dimensions (minimum size: 1 cm × 1 cm).
- The QR code must link to a web page hosting the device’s technical information.
- The web page must include RF specifications, the Declaration of Conformity, and importer details.
- The QR code must be visibly displayed on the product packaging.